SOC (Security Operations Center)

DigitalTrack will provide the below services over and above the regular day to day operations for Customer Group. The Internal Technology Team would in turn be able to enhance its IT service delivery and thereby enhance the overall user experience.

SOC Services

Monitoring as a Service

Continuous Vigilance
Our 24/7 SOC delivers real-time monitoring and incident response, ensuring the security and integrity of your network, systems, and application

Threat Detection and Incident Response

  • Utilizes advanced SIEM tools for continuous threat detection.
  • Analyzes security events and alerts in real-time to identify potential threats.
  • Initiates incident response procedures promptly to mitigate risks and minimize impact.
  • Vulnerability Management

  • Conducts regular vulnerability scans and assessments to identify and prioritize security weaknesses.
  • Provides recommendations for patching and remediation to maintain a secure environment.
  • Security Monitoring Services

  • Monitors security infrastructure (e.g., firewalls, IDS/IPS) and network traffic for suspicious activity.
  • Implements proactive measures to prevent unauthorized access and data breaches.
  • Compliance and Governance

  • Ensures adherence to regulatory requirements and industry standards through continuous monitoring and audit trails.
  • Provides compliance reporting and documentation to demonstrate security posture.
  • Incident Response Services

    DigitalTrack will provide below services on the top of the regular day to day operations for Customer. The expectation from Customer would be to add more efficiency in IT service delivery and to enhance the overall user experience.
    Capacity Management and Monitoring

    Utilize advanced monitoring tools for predictive insights into capacity growth and performance monitoring.

    Incident Analysis and Reduction Strategies

    Analyze reported incidents to develop strategies aimed at reducing future incidents.

    24x7 SOC Monitoring and Support

    Continuous monitoring and on-call support for critical infrastructure components.

    Services Delivery Manager

    Weekly reviews and implementation of best practices by a designated Services Delivery Manager.

    Solution Architect

    Dedicated Solution Architect to provide technology advisory and support.

    Centre of Excellence Support

    Access to expert support for specialized requirements.

    Periodic Team Training

    Regular training sessions to keep the team updated with the latest technologies.

    Quarterly Service Visits

    Present service and health check reports, along with documented recommendations and mitigation strategies.

    Preventive Maintenance and Vulnerability Assessment

    Yearly plans for preventive maintenance schedules and assessments of hardware/software vulnerabilities.

    Consultancy Services (Optional)
    • On-demand technology advice, trends updates, and security awareness training.
    • Professional training for technical teams, both online and in-classroom.
    Technical Consulting for Projects

    Advisory services on new initiatives, projects, and adherence to ISO standards for capacity, risk management, and business continuity planning.

    Innovation and Future-Proofing

    Stay ahead of the curve with innovative solutions backed by our partnerships. Leverage the latest advancements in technology from Dell, Lenovo, HP, Apple, Logitech and Poly to future-proof your IT investments.

    This comprehensive suite of services aims to not only maintain but also enhance IT operations efficiency, resilience, and alignment with industry best practices and technological advancements.

    Why Choose Us?

    Choosing DigitalTrack Solutions Private Limited means partnering with experienced professionals dedicated to enhancing your IT and information security posture. Our thorough audits help you identify and mitigate risks, ensuring compliance and operational efficiency.

    Benefits of SOC Teams

    • Threat Detection and Response: Detects and responds to cybersecurity threats promptly.
    • Incident Investigation and Analysis: Investigates security incidents to understand causes and prevent future occurrences.
    • Continuous Monitoring and Threat Intelligence: Monitors networks for vulnerabilities and gathers intelligence on emerging threats.
    • Security Awareness and Training: Educates staff on cybersecurity best practices to enhance awareness.
    • Compliance and Governance: Ensures adherence to regulations and implements security policies.
    • Incident Response Planning: Develops plans to swiftly mitigate security breaches and restore operations.

    Soc Solutions Overview

    SIEM Solution

    Utilizes a cloud-based SaaS SIEM Solution with Threat Hunting and Threat Intelligence capabilities.

    Monitoring and Incident Response

    DigitalTrack SOC Analysts provide 24x7x365 monitoring, alert management, and incident response remotely.

    Managed Security Services

    Includes integrated asset discovery and inventory using passive and active scanning tools, with the ability to assign asset criticality.

    Vulnerability Management

    Conducts vulnerability scanning, reporting, and management (both internal authenticated and external unauthenticated scans) to prioritize critical issues.

    Integration and Refinement

    Scan results are integrated with SIEM feeds to enhance threat detection, reduce false positives, and support proactive security measures. This solution aims to enhance security posture through continuous monitoring, proactive threat management, and effective incident response supported by comprehensive vulnerability management capabilities.

    SOC Process and Procedures:

    Dashboard and Reporting:

    • Utilizes an advanced SIEM (Security Information and Event Management) system.
    • Offers out-of-the-box reports for:
      • Total Events over time
      • Alerts Generated
      • Rules triggered over timeline
      • MITRE ATT&CK trend into the timeline
      • Host level MITRE Trend
      • Log consumption sources
      • Health Check
      • User Behavior Analytics
    • Allows customization of dashboards in real-time. Capable of generating email notifications and reporting dashboards.

    Log Forwarding & Processing Mechanism:

    Ingests logs from various sources including:
    • Desktops/Laptops (Windows/Linux/Mac)
    • Thin Clients
    • Servers
    • Virtual Machines
    • Security Infrastructure (e.g., AV Solution, NTA, Firewall, Web Proxy, IDS)
    • Network Infrastructure – Syslog (e.g., Switches, Routers)
    • Net-flow from Access & Core Switches

    Cutting-Edge IT Solutions
    Tailored for Your Business

    At Digitaltrack Solutions Private Limited, we are committed to offering advanced IT solutions designed to empower your business. Our team of experts is focused on delivering exceptional, customized services to address your unique needs. Let us help you unlock your business’s full potential with our innovative IT solutions.

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    Anything You Need

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    Network Solutions

    Stay connected with our advanced network solutions. We offer robust networking infrastructure that supports seamless communication, secure connections, and high-speed data transfer, enabling your organization to operate efficiently and effectively.

    We Provides All Facilities For Better Work Environment

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    Flexible Private Office
    Fully Custom Space
    Anything You Need

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    Friendly Price Package

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    Most Affordable Co-Working Place In The City​​

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    Membership Package
    Dedicated Office Package